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Returns

I know that it can be scary to buy stuff online (and it can be terrifying to buy stuff for your face online), and because I want you to be able to shop for cruelty free and vegan cosmetics and skincare with confidence you can return any item within 30 days for a full refund.

There is a small issue with returning items (other than unused foundation) - it can't be sold to someone else or even donated to someone who might need it (for hygiene reasons), so it will be thrown out. With that in mind, if you know someone else who would use the product, please give it to them and I will issue you a credit to be used in store.

So, in case that is confusing:

  • Return anything that isn't suitable within 30 days for a full refund (but it will be thrown out as soon as it arrives back at FaceStuff Co HQ), or
  • Give away anything that isn't suitable, send me an email to tell me it wasn't suitable and I'll issue you with a credit to use online instead

If you have any questions, or queries about anything at all, please don't hesitate to get in touch.