We know that it can be scary to buy stuff online (and we want your money on your face not in sitting in your bathroom cupboard), that is why we offer a wide range of test pots so you can try before you commit to a full size product.
For products that have test pots available, we will no longer be offering a refund or credit. For all other products, if you pay full price, you can return your make up or skincare for a replacement, store credit or a refund.
Clearance items or items purchased using a discount code do not qualify for a refund - so please choose carefully. Returned items must be received within 30 days of purchase date to qualify for a refund.
Refunds will be applied using the same payment method as the purchase. Eg: purchases using a debit or credit card will be refunded onto the same card and purchases via Laybuy or AfterPay will be refunded into the Laybuy or AfterPay account.
If you have any questions, or queries about anything at all, please use the form below to get in touch.