Postage Costs & Order Dispatch
New Zealand Orders
Tracked courier is FREE for all New Zealand orders over $69 (all other orders still have a flat rate of $4.95)
Orders will be dispatched daily by Renee's mum who picks and packs your orders and gets them on the courier ASAP (thanks Mum!). We are still shipping orders but we can no longer guarantee they will arrive in time for Christmas.
You'll get four notifications;
- When your order is packed
- When your order is collected by the courier
- When your order is out for delivery with the courier driver in your part of the world
- When your order has been delivered
If you don't receive the notifications please get in touch so Alana (who checks the emails) can help you out.
Under normal circumstances, urban orders should be received within 24 hours of collection. Please be aware that these are not normal circumstances and it your order may be delayed by a few days.
Local Delivery
If you live in Kemureti/Cambridge, you will have the option to choose free local delivery at the checkout. Renee's mum will drop your order off ASAP - use this option to get your order before Christmas.
Pick Up
You can collect orders from Ossie James Drive at Rukuhia on a Monday, Wednesday or a Friday between 10am and 2pm - just choose this option at the checkout.
Australian Orders
We are testing the water shipping items over the ditch to our friends in Aussie. Please bear with us while we get this process right. We are using DHL which is exxy but will hopefully get across the Tasman in a speedy fashion.
Shipping to Australia is FREE on orders over $199, or a flat rate of $14.95 for all other orders. This excludes the charity merch (which is bigger and bulkier) and has a flat rate of $29 instead.
If you have any questions about shipping to Australiaplease get in touch so Alana (who checks the emails from her place in NSW) can help you out.